Terms of Service

Last updated: September 28, 2026

1. Introduction and Acceptance

These Terms of Service ("Terms") govern your use of the Quiotech website and the services provided by Quiotech Technologies ("Quiotech," "we," "our," or "us"). By using our website, accepting a proposal, or paying an invoice, you ("Client" or "you") agree to these Terms.

If a signed proposal, statement of work, or master services agreement ("Agreement") exists between us, that Agreement takes precedence over these Terms where they conflict.

2. Services

We provide the following services, as described in each proposal:

  • AI Agents
  • AI Automation & Workflows
  • Custom AI Solutions
  • Web App Development
  • MVP Development
  • Website Design & Redesign
  • Mobile App Development
  • Custom Software Development
  • Maintenance, support, and related consulting

Website projects may include on-page, technical, and local SEO setup as described in the proposal. We do not guarantee specific search rankings, traffic, or business results.

3. Projects and Deliverables

3.1 Scope

The scope, deliverables, timeline, and fees for each project are set out in the proposal or Agreement. Work outside that scope is treated as a change request and may require additional time and fees, which we will confirm with you in writing before starting.

3.2 Timelines

Timelines are estimates based on the information available at the start of the project. They depend on timely feedback, content, approvals, and system access from you. Delays on the Client side may extend the timeline accordingly.

3.3 Review and Acceptance

We will share deliverables for review at agreed milestones. Each proposal specifies the number of revision rounds included. Unless you report material issues within 7 days of delivery, the deliverable is considered accepted.

4. Payment Terms

4.1 Payment Structure

Unless the proposal says otherwise:

  • Upfront payment: 50% of the project fee before work begins
  • Milestone payments: larger projects may be split across milestones defined in the proposal
  • Final payment: the remaining balance is due on completion, before final handover
  • Ongoing services: support and maintenance plans are billed in advance for each billing period

4.2 Currency and Payment Methods

Fees are quoted and invoiced in US dollars (USD) unless another currency is stated in the proposal. We accept international bank transfers and the online payment methods listed on each invoice. You are responsible for any bank or transfer fees charged on your side.

4.3 Late Payments

Invoices are due within 7 days of issue unless otherwise stated. If payment is late, we may pause work until it is received, adjust the timeline, and charge interest of 2% per month on overdue amounts, or the maximum rate permitted by law, whichever is lower.

4.4 Taxes

Fees exclude taxes unless stated otherwise. You are responsible for any sales, use, withholding, or similar taxes that apply in your jurisdiction. For clients in India, GST will be added where applicable.

4.5 Third-Party Costs

Costs charged by third parties are separate from our fees and are paid by you, either directly or reimbursed to us. This includes domains, hosting, cloud infrastructure, AI model and API usage (for example, OpenAI, Anthropic, or Google), automation platform subscriptions, app store developer accounts, and paid plugins or licenses.

5. Intellectual Property

5.1 Your Materials

You keep ownership of all content, data, logos, and materials you provide. You grant us a limited license to use them only to deliver your project, and you confirm you have the rights to share them.

5.2 Ownership of Deliverables

Once all invoices for a project are paid in full, you own the custom deliverables we create specifically for you, including source code, designs, and documentation. Until then, we grant you a limited license to review them.

5.3 Pre-Existing and Third-Party Materials

We keep ownership of our pre-existing tools, code libraries, templates, and know-how ("Background IP"). Where Background IP is included in your deliverables, you receive a perpetual, non-exclusive, royalty-free license to use it as part of those deliverables. Open-source components, fonts, and other third-party materials remain subject to their own licenses.

5.4 Portfolio, Case Studies, and Social Media

We may showcase the work we create for you. This includes:

  • Adding the project, screenshots, and your company name and logo to the portfolio on our website
  • Publishing case studies about the project on our website and social media
  • Posting about the project, including images, videos, and short descriptions, on our social media channels such as LinkedIn, Instagram, Facebook, and YouTube

We never share your confidential information, such as private data, source code, credentials, or internal business details, in this content. If you prefer that we do not feature your project, or if an NDA or signed agreement says otherwise, let us know in writing before the project starts and we will keep it private.

6. AI-Specific Terms

  • AI systems, including AI agents, chatbots, and automations, can produce inaccurate or unexpected outputs. We design safeguards, but you are responsible for reviewing AI outputs and for how they are used, especially in legal, medical, financial, employment, or other high-impact decisions.
  • AI solutions rely on third-party models and platforms. Their availability, pricing, behavior, and terms can change, and those changes are outside our control.
  • You are responsible for making sure your use of AI solutions complies with laws and regulations that apply to your business, and for having the rights to any data you ask us to use.
  • We do not use your confidential data or project data to train our own or third-party AI models.

7. Client Responsibilities

  • Provide accurate information, content, and requirements
  • Give timely access to systems, accounts, and data needed for the project
  • Respond to questions and approval requests within a reasonable time
  • Make sure materials you provide do not infringe anyone else's rights
  • Name a main point of contact for the project
  • Pay invoices according to the agreed schedule
  • Test deliverables and report issues promptly

8. Confidentiality

Each party will keep the other party's confidential information private and use it only for the purposes of our work together. This includes business plans, customer data, source code, credentials, and financial information. We are happy to sign a separate NDA. This obligation continues after the engagement ends.

9. Warranties and Limitation of Liability

9.1 Service Limitations

We perform our services with reasonable skill and care. However, we do not guarantee uninterrupted or error-free operation of software, websites, or AI systems, or specific search rankings, traffic, revenue, or other business outcomes, which depend on many factors outside our control.

9.2 Liability Cap

To the maximum extent permitted by law, our total liability for any claim relating to our services will not exceed the total amount you paid us for the specific project or service giving rise to the claim.

9.3 Excluded Damages

Neither party will be liable for indirect, incidental, special, consequential, or punitive damages, including lost profits, revenue, data, or business opportunities, even if advised of the possibility.

10. Indemnification

You agree to indemnify, defend, and hold harmless Quiotech Technologies and its directors, employees, and contractors from any claims, damages, losses, or expenses (including reasonable attorneys' fees) arising from your breach of these Terms, your violation of any law or third-party rights, materials or data you provide, your use of AI outputs, or any misrepresentation by you.

11. Termination

11.1 By You

You may end a project in line with the terms and conditions agreed in writing before the project started, such as those in your proposal or agreement. Any amounts due and any refund will be handled according to those terms and our Refund Policy.

11.2 By Us

We may end a project with written notice if:

  • Payment is more than 30 days overdue
  • You do not provide required materials or feedback for more than 30 days
  • You ask for work that is illegal, unethical, or violates these Terms
  • There is another material breach of these Terms that is not fixed within 14 days of notice

11.3 Effect of Termination

On termination, each party will return or delete the other's confidential information. Sections on payment, intellectual property, confidentiality, liability, indemnification, and disputes survive termination.

12. Disputes and Governing Law

We will first try to resolve any dispute informally through good-faith discussion within 30 days. If that fails, both parties agree to try mediation before starting legal proceedings.

Unless a signed Agreement specifies a different governing law and venue, these Terms are governed by the laws of India, and the courts of New Delhi, India will have exclusive jurisdiction.

13. General

  • Independent contractors: we act as an independent contractor, not as your employee or agent
  • Entire agreement: these Terms, together with any proposal or Agreement, are the entire agreement between us
  • Changes: we may update these Terms; the version in effect when a project starts applies to that project
  • Severability: if any part is found unenforceable, the rest remains in effect
  • No waiver: not enforcing a right does not waive it
  • Force majeure: neither party is liable for delays caused by events beyond reasonable control

14. Contact Us

If you have questions about these Terms, contact us:

Quiotech Technologies

New Delhi, India (serving clients worldwide)